To our dear patients,
We hope this letter finds you and your family in good health. Our community has been through a lot over the past one year, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. We are taking utmost precautions to protect our valued patients from COVID-19 contraction. Our infection control processes are made in a way that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidelines for COVID-19 safety that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.
Over the past eight weeks, we have taken multiple webinars, spoken to many of the industry’s leaders, and have educated ourselves on how to create a safe and comfortable environment for our team and patients during this COVID-19 pandemic.
Some of the steps we have taken are:
Purchased a medical-grade air purifier that changes the air 6 times every hour (every 10 minutes). Please ask Dr. Orfaly for more details…he is very proud of this machine.
Installed a new pump for our clinical suction system to ensure we decrease any aerosol.
Purchased additional high-volume evacuation instruments to ensure we decrease any aerosol.
Installed new vinyl floors in the treatment rooms which will aid in disinfection.
Installed new water filtration system
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff and keep the visits to the dentist safe during COVID-19.
Our office will communicate with you in advance to ask some screening questions. You will be asked those same questions again when you are in the office.
You will find hand sanitizer in the reception area and other places in the office for you to use as needed.
You may see that our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
To adhere to social distancing, we ask that when you arrive at the building, you stay in your car and wait for us to text you when to come in. The number that we use to send a text message is (978) 216-2643. Please have your cell phone on.
We ask that everyone has a facemask on when entering the building.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (978) 744-1209.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Dr. Orfaly, Dr. Fisher, and team
Dr. George Orfaly is a Doctor of Medicine in Dentistry and has been practicing as a dentist in Salem, MA since 2005. He has consistently improved the lives of his patients by providing them relief, confidence, and healthy smiles. He believes that oral health is directly related to overall health and well-being. Dr. Orfaly has also been an active member of the American Dental Association, Massachusetts Dental Society, and North Shore District Dental Society.
Dr Orfaly is the best dentist around! I have alot of anxiety around going to the dentist & Dr Orfaly always makes sure to check in to see how I'm doing & is so nice. If a referral is needed to a specialist, he makes the call for you & gets you an appt quickly (mine was even the same day) I love how they book you with the same dental hygienist for all cleanings.. Adds another level of comfort... Shoutout to mine, Kathy!
Just had another visit after Covid-19. Great safety protocols; and as always - wonderful service and accommodating to fix a filling that had fallen out. By far, First Rate! Been a patient for 20 years, have had wonderful care. Dr. Orfaly is a true professional who is interested and cares. I will go no where else.